LEGAL DOCUMENT

Privacy Policy

Effective Date: June 3, 2026  |  Version: 1.0

Frameworks: GDPR, CCPA/CPRA, UAE PDPL, PIPEDA

LLM Counsel is built for high-stakes decisions, which demands high-stakes responsibility with your data. We do not sell your personal data. We do not use your Prompts to train our own models without your consent.

1. Introduction and Data Controller

INS Sales and Solutions FZE LLC (Dubai, UAE) is the data controller of the LLM Counsel platform. Contact: chief@llm-counsel.com.

2. Scope

This policy applies to all visitors, registered account holders, developers, enterprise customers, job applicants, and newsletter subscribers.

3. Information We Collect

Account data (name, email, password); billing data (processed by Stripe); API usage logs; session data; error logs. See full policy for the complete data table.

4. Prompt and Output Data

Prompts are transmitted to third-party Model Providers. Default retention: 30 days. Scale Plan subscribers may enable Zero-Retention Mode. We do not sell prompt data.

5. Cookies and Tracking

Strictly necessary cookies, privacy-first analytics, and preference cookies. No behavioral advertising cookies or retargeting pixels.

6. Legal Basis (GDPR)

Contract performance, legitimate interests, legal obligation, and consent.

7. How We Use Information

Service delivery, service improvement, legal and security purposes, and communications.

8. Data Sharing

Shared with AI Model Providers (for service delivery), Stripe (payments), cloud infrastructure, and support platforms. We do not sell personal data.

9. International Transfers

Standard Contractual Clauses (SCCs), EU-US Data Privacy Framework, and UK IDTA for cross-border transfers.

10. Data Retention

Account data: life of account + 3 years. Billing: 7 years. Prompts: 30 days default. API logs: 90 days.

11. Your Rights

Access, rectification, erasure, restriction, portability, objection, opt-out of sale, and automated decision-making rights. Contact chief@llm-counsel.com.

12. California Residents (CCPA/CPRA)

Right to know, delete, correct, opt-out of sale/sharing, limit sensitive info use, and non-discrimination.

13. EU/EEA Residents (GDPR)

DPO available at chief@llm-counsel.com. Right to lodge complaints with supervisory authorities.

14. UAE Residents (PDPL)

Compliant with UAE Federal Decree-Law No. 45 of 2021. Contact UAEDO for complaints.

15. Children's Privacy

Not directed to children under 13 (US) or 16 (EU). We do not knowingly collect data from children.

16–19. Additional Provisions

Third-party links, security measures (TLS 1.3, AES-256), policy changes with 30-day notice, and contact information.

Contact: chief@llm-counsel.com  |  INS Sales and Solutions FZE LLC, Al Nahda 2, Dubai, UAE